HiPot comes from the English language and stands for High Potential, indicating a high-voltage test. It is important to know that a high voltage test can be either AC or DC.

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Our working method

Q: Are your test systems calibrated upon delivery?

All our test systems are calibrated from the factory on delivery. ISO17025 calibration is available on request.

Q: What is the delivery time of your systems?

Delivery time depends on the complexity of the systems, we supply handheld systems to complete production lines. Delivery times range from a few weeks to months, depending on the complexity of the system.

Q: What is the warranty period you offer?

SCHLEICH GmbH's test systems have a standard 12-month warranty, while FORTEST Srl's leak and flow testers have a 36-month warranty period. The warranty is on materials only and excludes transport or assembly costs.

Q: Do you also provide training sessions?

With certain systems, we actually recommend training in terms of operation and/or measuring techniques in order to use the system in the best possible way.

Q: Do you also provide service?

IONIO has its own service department, where we make adjustments and repairs.

Q: What are the possible costs for software updates?

This depends on the test system, usually the software update is free and only implementation costs are incurred.

Q: Are there licence fees for the software?

The software Editor and Printer and PrintcomG2 are free and included with the test system. Current software versions can always be downloaded after logging on to our training platform

Q: Do you calibrate test and measurement systems?

Sure! IONIO has its own calibration department, Standard we recommend a calibration interval of 12 months. Your system will appear in our ERP system and 6 weeks before the calibration expires, you will automatically receive an e-mail with a calibration reminder.

Q: Can IONIO advise me which standard to apply?

We have a lot of experience in relation to the various standards, but we are not an inspection body. For optimal advice, we refer you to the qualified bodies.

Q: Is a high-voltage test dangerous?

Depending on the current, a high-voltage test is dangerous, the standard states that one must take safety measures during the HV test, contact us for more information

Sketching a test circuit diagram on a tablet next to a leak tester

Step 1

Consultation

Simply submit an enquiry and specify what you are looking for in terms of test and measurement systems. We will analyse your current situation and discuss the options that match your business objectives. Whether you need innovative solutions for quality control, accurate data analysis or process optimisation, we are there for you.

Two people reviewing a leak tester product sheet

Step 2

Global offer

Based on the info you have given us, we will prepare an overall quote so you get an indication of the investment required. This no-obligation quote gives you a clear overview of the potential costs and forms the basis for further discussions.

Pointing at a product brochure with measurement data

Step 3

On-site visit

After we provide an overall quote, we schedule a visit to your site. During this visit, we take the time to thoroughly inspect the working environment and talk to the people involved. This way, we accurately identify the specific needs and operational requirements and determine which system best suits your situation. This phase enables us to develop a customised solution that is perfectly tailored to your needs and your organisation’s objectives.

ForTest T8000 leak tester on a meeting table

Step 4

Final proposal

Now that we have a clear picture of your requirements as a whole, we draw up a final proposal in which we carefully detail all the points discussed. This proposal includes a detailed overview of the solution, including specifications and the associated investment. This gives you a concrete and complete picture of the project, so that you can take the next steps with confidence.

Answers to your questions

Are your test systems calibrated upon delivery?

What is the delivery time of your systems?

What is the warranty period you offer?

Do you also provide training sessions?

Do you also provide service?

What are the possible costs for software updates?

Are there licence fees for the software?

Do you calibrate test and measurement systems?

Can IONIO advise me which standard to apply?

Is a high-voltage test dangerous?

What is a hipot test

Gijsbert van Brummelen of IONIO in front of the IONIO office building

Gijsbert at IONIO is here to help you.

At IONIO, we not only supply advanced testing and measurement systems, but also offer clear and expert advice to optimise the testing of your product.

Find out how we can improve your business processes. A consultation can be scheduled in no time!

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